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Zix Encryption Services - Secure Cloud Email Encryption AEE DLP requiring login

Minor Impact Resolved Duration: 13d 8h 51m August 6, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
Zix Encryption Services - Secure Cloud Email Encryption AEE DLP experienced an issue requiring the sender of an email to log in to an interface to release messages from DLP.

Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3975128
Aug 6, 2026 at 9:14 PM UTC
Investigating
Zix Encryption Services - Secure Cloud Email Encryption AEE DLP is currently experiencing an issue requiring the sender of an email to log in to an interface to release messages from DLP.

Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3975128
Aug 6, 2026 at 5:18 PM UTC
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