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Cloud Fax services are experiencing delays in processing of fax files

Minor Impact Resolved Duration: 6d 11h August 13, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
Desktop Messaging BMS is experiencing delays in processing fax files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3978817
Aug 13, 2026 at 4:15 PM UTC
Investigating
Cloud Fax services is currently experiencing delays in processing of fax files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Desktop Messaging BMS

Tracking Number: IM3978817
Aug 13, 2026 at 3:09 PM UTC
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