Cloud Fax services are experiencing delays in processing of fax files
Incident Lifecycle
Incident Timeline
Investigating
Desktop Messaging BMS is experiencing delays in processing fax files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3978817
Tracking Number: IM3978817
Aug 13, 2026 at 4:15 PM UTC
Investigating
Cloud Fax services is currently experiencing delays in processing of fax files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Desktop Messaging BMS
Tracking Number: IM3978817
Desktop Messaging BMS
Tracking Number: IM3978817
Aug 13, 2026 at 3:09 PM UTC
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