Current answer
LiveKit experienced a major incident: LiveKit dashboard failing to load. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
Cloud Dashboard (cloud.livekit.io)
Incident Timeline
Monitoring
A fix has been deployed as of 1055 UTC, and the dashboard is now loading successfully. We are continuing to monitor before marking this resolved.
Sep 2, 2026 at 10:55 AM UTC
Identified
We have identified the cause: a problematic node in US-East and are deploying a fix. Impact continues to be limited to the dashboard.
Sep 2, 2026 at 9:01 AM UTC
Investigating
We are currently investigating reports of our dashboard failing to load across multiple regions, beginning at 0700 UTC. Other services remain unaffected and the impact is limited to the dashboard.
Sep 2, 2026 at 8:15 AM UTC
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