Current answer
Lithic experienced a minor incident: Elevated errors and latency on tokenization deactivation. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
API
Incident Timeline
Identified
We are seeing elevated 500 responses and increased latency on POST /v1/tokenizations/{tokenization_token}/deactivate for Mastercard tokenizations, beginning around 13:00 UTC. This is caused by a degradation in Mastercard's MDES Customer Service API. Mastercard has acknowledged the issue and is working on it.
Sep 3, 2026 at 8:13 PM UTC
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