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Mastercard chargeback settlement data delay

Minor Impact Resolved Duration: 16h 24m September 10, 2026
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Current answer

Lithic experienced a minor incident: Mastercard chargeback settlement data delay. ServiceAlert observed recovery on Sep 11, 2026.

Official Lithic status page Current Lithic status ServiceAlert observed status change:

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Incident Lifecycle

Identified
Affected Components
API

Incident Timeline

Identified
Mastercard has declared an incident affecting the delivery of a subset of chargeback records. Settlement API summaries are not yet marked "complete", but all data is present except for a small subset of missing chargeback records. Partners who have delayed chargeback records have been notified.
Sep 10, 2026 at 9:50 PM UTC
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