Datto BCDR - Server3824 (Germany Region) - Degraded Node Functionality
View the provider incident record →Current answer
Kaseya Inc experienced a major incident: Datto BCDR - Server3824 (Germany Region) - Degraded Node Functionality. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Off-Site Synchronization
Off-Site Recovery
Incident Timeline
Identified
We are aware of a problem where Datto BCDR users paired to Server3824 will experience a service degradation affecting offsite performance and related operations.
The Kaseya Engineering Team has identified the issue and is working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya Engineering Team has identified the issue and is working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Aug 25, 2026 at 4:09 PM UTC
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