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Datto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impact

Major Impact Resolved Duration: 2h 37m September 15, 2026
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Current answer

Kaseya Inc experienced a major incident: Datto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impact. ServiceAlert observed recovery on Sep 15, 2026.

Official Kaseya Inc status page Current Kaseya Inc status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Off-Site Synchronization Off-Site Recovery

Incident Timeline

Investigating
We are aware of a problem where Datto BCDR users paired to Server3188 in the Canada region are experiencing degraded offsite capabilities.

The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 15, 2026 at 1:02 PM UTC
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