Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted
View the provider incident record →Current answer
Kaseya Inc experienced a major incident: Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted. ServiceAlert observed recovery on Sep 21, 2026.
Looking for an update now? Check the current status, or follow Kaseya Inc for future changes.
Incident Lifecycle
Affected Components
Off-Site Synchronization
Recovery
Disaster Recovery Team
Off-Site Recovery
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 20, 2026 at 3:42 PM UTC
Investigating
We are aware of a problem where Datto BCDR users associated with Server5465 may experience disruptions affecting offsite synchronization and offsite restore operations.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 20, 2026 at 1:33 PM UTC
Was your business affected by this Kaseya Inc outage?
Follow Kaseya Inc and route available status alerts to email or a team channel.