Datto Endpoint Backup for PC - Germany - Degraded Service Performance Affecting Select Infrastructure Nodes
View the provider incident record →Current answer
Kaseya Inc experienced a major incident: Datto Endpoint Backup for PC - Germany - Degraded Service Performance Affecting Select Infrastructure Nodes. ServiceAlert observed recovery on Aug 28, 2026.
Looking for an update now? Check the current status, or follow Kaseya Inc for future changes.
Incident Lifecycle
Affected Components
Backup
Recovery
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 26, 2026 at 3:58 PM UTC
Investigating
We are aware of a problem where Datto Endpoint Backup for PC users in the Germany region, paired to 'des1-dtc-server-30', 'des1-dtc-server-32' and 'des1-dtc-server-33' will experience degraded offsite performance, which may affect backup and recovery operations.
The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-...
The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-...
Aug 26, 2026 at 2:40 PM UTC
Was your business affected by this Kaseya Inc outage?
Follow Kaseya Inc and route available status alerts to email or a team channel.