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Datto Networking - Secure Edge Data Usage Reporting Issue

Major Impact Resolved Duration: 2h 8m September 2, 2026
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Current answer

Kaseya Inc experienced a major incident: Datto Networking - Secure Edge Data Usage Reporting Issue. ServiceAlert observed recovery on Sep 2, 2026.

Official Kaseya Inc status page Current Kaseya Inc status ServiceAlert observed status change:

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Incident Lifecycle

Identified
Affected Components
Secure Edge

Incident Timeline

Identified
We're aware of an issue preventing Secure Edge administrators from viewing recent usage information within Datto Network Manager. We've identified the root cause of the issue. Queued data has resumed processing and we're expecting metrics to become available again within a few hours. We will update this post as we continue to monitor and work through the issue.

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Sep 2, 2026 at 9:11 PM UTC
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