Current answer
JumpCloud experienced a minor incident: Degraded Commands Service. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
Commands - US Region
Commands - EU Region
Commands - IN Region
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 25, 2026 at 5:55 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 25, 2026 at 5:29 PM UTC
Investigating
We're currently investigating reports of degraded performance with updating Details or Associations to Commands in the Admin Portal. We are investigating the cause of the issues currently, and will update the status event once resolved.
Sep 25, 2026 at 5:27 PM UTC
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