Current answer
JumpCloud experienced a minor incident: Dynamic Group Delays. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Groups (user/devices) - US Region
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Sep 3, 2026 at 10:54 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 3, 2026 at 10:05 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 3, 2026 at 8:56 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 3, 2026 at 6:14 AM UTC
Investigating
JumpCloud is currently experiencing delays in assigning Users and Systems to Dynamic Groups. Administrators may see delays in these Group membership updates, and thus delays in provisioning to connected resources.
Sep 3, 2026 at 6:07 AM UTC
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