Current answer
Iterable experienced a minor incident: Timeouts on User Update API Endpoints. ServiceAlert observed recovery on Sep 22, 2026.
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Incident Lifecycle
Affected Components
Global API Success
Incident Timeline
Monitoring
We are continuing to investigate the issue but are seeing positive signs of recovery. API endpoints for user updates are back to normal success rates. Next update at 3:45 PM EDT or sooner.
Sep 22, 2026 at 7:14 PM UTC
Investigating
We are currently investigating an issue leading to slowness and timeouts across all API user update endpoints beginning at 2:45 PM EDT. Next update at 3:15 PM EDT
Sep 22, 2026 at 7:02 PM UTC
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