Current answer
Iterable experienced a minor incident: EU platform slowness and gateway errors. ServiceAlert observed recovery on Sep 10, 2026.
Looking for an update now? Check the current status, or follow Iterable for future changes.
Incident Lifecycle
Affected Components
Global Web Application
Global API Success
Global Journey Processing
Incident Timeline
Monitoring
The intermittent platform issues have been mitigated and there is currently no ongoing customer impact. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT. We will continue to monitor the issue.
Sep 10, 2026 at 4:09 PM UTC
Investigating
We're currently investigating an issue for EU customers with platform slowness, intermittent 502/503 Gateway errors, and Journey changes failing to save
Sep 10, 2026 at 2:53 PM UTC
Was your business affected by this Iterable outage?
Follow Iterable and route available status alerts to email or a team channel.