iGO and DocFast - AlphaTrust e-Signature Issue
View the provider incident record →Current answer
iPipeline External Communication experienced a critical incident: iGO and DocFast - AlphaTrust e-Signature Issue. ServiceAlert observed recovery on Nov 11, 2026.
Official iPipeline External Communication status page Current iPipeline External Communication status
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Incident Lifecycle
Affected Components
AlphaTrust - Embedded
Incident Timeline
Investigating
We are currently receiving reports that users are receiving eSignature failures while using the AlphaTrust solution. We are investigating this issue and further updates will be provided as we have more details.
- The iPipeline Support Team
- The iPipeline Support Team
Nov 11, 2026 at 8:32 PM UTC
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