Agency Integrator - Unable to Add New Application Information
View the provider incident record →Current answer
iPipeline External Communication experienced a minor incident: Agency Integrator - Unable to Add New Application Information. ServiceAlert observed recovery on Sep 21, 2026.
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Incident Lifecycle
Affected Components
Agency Integrator
Incident Timeline
Investigating
We are currently investigating an issue with the Application Entry screen for Agency Integrator.
A new feature to have the user search for the name of an applicant before new applicant information is entered is not working as expected.
The Add/Search button is redirecting to the contact search instead of the applicant search, preventing an applicant from being added.
We are actively working on a resolution.
--The iPipeline Team
A new feature to have the user search for the name of an applicant before new applicant information is entered is not working as expected.
The Add/Search button is redirecting to the contact search instead of the applicant search, preventing an applicant from being added.
We are actively working on a resolution.
--The iPipeline Team
Sep 21, 2026 at 1:47 PM UTC
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