New Multi-region uptime checks and custom-domain status pages

Agency Integrator - Unable to Add New Application Information

Minor Impact Resolved Duration: 1h 2m September 21, 2026
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Current answer

iPipeline External Communication experienced a minor incident: Agency Integrator - Unable to Add New Application Information. ServiceAlert observed recovery on Sep 21, 2026.

Official iPipeline External Communication status page Current iPipeline External Communication status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Agency Integrator

Incident Timeline

Investigating
We are currently investigating an issue with the Application Entry screen for Agency Integrator.

A new feature to have the user search for the name of an applicant before new applicant information is entered is not working as expected.

The Add/Search button is redirecting to the contact search instead of the applicant search, preventing an applicant from being added.

We are actively working on a resolution.

--The iPipeline Team
Sep 21, 2026 at 1:47 PM UTC
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