New Multi-region uptime checks and custom-domain status pages

Affirm - Multiple Agents Unable to Upload Documents

Major Impact Resolved Duration: 1h 8m August 27, 2026
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Current answer

iPipeline External Communication experienced a major incident: Affirm - Multiple Agents Unable to Upload Documents. ServiceAlert observed recovery on Aug 27, 2026.

Official iPipeline External Communication status page Current iPipeline External Communication status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
AFFIRM for Annuities

Incident Timeline

Monitoring
The issue has been resolved. We have validated that users can successfully upload documents and continue with their workflow.

- iPipeline Support
Aug 27, 2026 at 3:19 PM UTC
Investigating
We are aware of an issue preventing agents from uploading documents. Our team has been engaged and is currently investigating the situation.

- iPipeline Support
Aug 27, 2026 at 2:41 PM UTC
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