New Multi-region uptime checks and custom-domain status pages

Help Center issues in Australia hosting region

Partial Impact Resolved Notice published: June 23, 2026
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Current answer

Intercom experienced a partial incident: Help Center issues in Australia hosting region. Resolved on Jun 23, 2026.

Official Intercom status page Current Intercom status Provider update:

The notice publication date does not establish the outage start. Provider resolved: .

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Provider notice timeline

Investigating
Affected Components
AU Hosting / Help Center

Incident Timeline

Resolved
The issues with the Help Center in the Australian region are resolved. Apologies for the disruption.
Jun 23, 2026 at 9:05 PM UTC
Investigating
We're investigating issues with Fin Help Center in the Australia hosting region.
Jun 23, 2026 at 5:55 PM UTC
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