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Multiple Locations - Email service degradation

Minor Impact Resolved Duration: 1h 55m September 4, 2026
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Current answer

Infobip experienced a minor incident: Multiple Locations - Email service degradation. ServiceAlert observed recovery on Sep 4, 2026.

Official Infobip status page Current Infobip status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating
Affected Components
EU Region-locked Global (Europe) India Indonesia Pakistan Saudi Arabia United Arab Emirates United States

Incident Timeline

Investigating
We are still investigating the issue affecting the Email service. For now, we managed to gather information that the email traffic is getting delivered with the delay due to ongoing third-party ongoing incident. We'll share more details as soon as possible.
Sep 4, 2026 at 12:43 PM UTC
Investigating
We are still investigating the issue affecting the Email service, and we will share more information as soon as possible.
Sep 4, 2026 at 11:47 AM UTC
Investigating
We are currently experiencing degradation of our Email service across multiple data centers. It has been detected that email traffic is pending without successful delivery.

Please note that our designated engineering team is investigating, and we will update you as soon as we obtain more information.
Sep 4, 2026 at 11:14 AM UTC
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