Current answer
Infobip experienced a critical incident: United Arab Emirates - WhatsApp traffic degradation. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Affected Components
United Arab Emirates
Incident Timeline
Identified
The issue has been identified and we are working on implementing a fix. We will keep you posted with further updates.
Sep 10, 2026 at 12:01 PM UTC
Investigating
WhatsApp traffic processed in the United Arab Emirates may experience rejections.
We are continuing to investigate the issue, more details will follow.
We are continuing to investigate the issue, more details will follow.
Sep 10, 2026 at 11:00 AM UTC
Investigating
We are currently experiencing issues affecting WhatsApp traffic processed in the United Arab Emirates location. The issue is being investigated and we will let you know as soon as we have more information.
Sep 10, 2026 at 10:26 AM UTC
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