Current answer
Hiver experienced a critical incident: MS Outlook service disruption impacting Hiver Omni. ServiceAlert observed recovery on Nov 14, 2026.
Looking for an update now? Check the current status, or follow Hiver for future changes.
Incident Lifecycle
Affected Components
Email User Experience
Email sync
Incident Timeline
Monitoring
Microsoft continues to report degraded service performance, and recovery is still ongoing. Some users may continue to experience delays or intermittent failures with email syncing and sending in Hiver Omni.
We are continuing to monitor the situation. Once Microsoft's services are fully restored, pending emails will sync, though clearing the backlog may take additional time depending on the volume.
For the latest updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
We are continuing to monitor the situation. Once Microsoft's services are fully restored, pending emails will sync, though clearing the backlog may take additional time depending on the volume.
For the latest updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
Nov 13, 2026 at 11:16 PM UTC
Monitoring
Microsoft services are still recovering, and performance remains degraded. As a result, some users may continue to experience delays or failures with email syncing and sending in Hiver Omni.
Once Microsoft's services are fully restored, Hiver will resume syncing pending emails. Depending on the volume of emails queued, it may take some additional time for syncing to catch up completely. We will keep you updated on the progress.
We are closely monitoring the situation and will share further updates as they become available.
For the latest updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
Once Microsoft's services are fully restored, Hiver will resume syncing pending emails. Depending on the volume of emails queued, it may take some additional time for syncing to catch up completely. We will keep you updated on the progress.
We are closely monitoring the situation and will share further updates as they become available.
For the latest updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
Nov 13, 2026 at 7:09 PM UTC
Monitoring
Microsoft continues to experience degraded service performance, and affected services are still recovering. Email syncing, and sending in Hiver Omni continue to be impacted.
We are closely monitoring the situation and will share further updates as they become available.
For the latest updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
We are closely monitoring the situation and will share further updates as they become available.
For the latest updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
Nov 13, 2026 at 3:25 PM UTC
Monitoring
Email syncing, and sending in Hiver Omni continue to be impacted by the ongoing Microsoft outage. Microsoft has not yet provided a confirmed resolution or estimated recovery time.
We are continuing to monitor the situation and will share further updates as they become available.
For the latest updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
We are continuing to monitor the situation and will share further updates as they become available.
For the latest updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
Nov 13, 2026 at 12:02 AM UTC
Monitoring
The issue continues to impact email syncing, and sending in Hiver Omni. Microsoft has shared further updates on their investigation, but there is no confirmed resolution or estimated recovery time yet.
We are continuing to monitor the situation and will share further updates as they become available.
For the latest updates, please refer to Microsoft 365 Service Status page: https://status.cloud.microsoft/
We are continuing to monitor the situation and will share further updates as they become available.
For the latest updates, please refer to Microsoft 365 Service Status page: https://status.cloud.microsoft/
Nov 12, 2026 at 10:29 PM UTC
Monitoring
We are continuing to monitor the situation. Email syncing and sending in Hiver Omni remain severely impaired due to the ongoing Microsoft service disruption. We haven't received any further updates from Microsoft yet.
We will continue to monitor and share updates as more information becomes available.
We will continue to monitor and share updates as more information becomes available.
Nov 12, 2026 at 9:06 PM UTC
Monitoring
We are continuing to monitor the situation. Email syncing and sending in Hiver Omni remain severely impaired due to an ongoing outage on Microsoft's side.
For updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
For updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
Nov 12, 2026 at 7:51 PM UTC
Monitoring
MS Outlook is currently experiencing a service disruption, which is impacting email syncing and sending in Hiver Omni.
We are monitoring the situation and will provide further updates as we learn more.
For updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
We are monitoring the situation and will provide further updates as we learn more.
For updates, please refer to the Microsoft 365 Service Status page: https://status.cloud.microsoft/
Nov 12, 2026 at 6:48 PM UTC
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