New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Hiver Outage History

Uptime record, past incidents, and downtime history for Hiver.

Checking current status...
94.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 96.8% 31 1
June 2026 100% 30 0
May 2026 86.7% 15 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Hiver email synchronisation and email assignment are currently impacted
critical

Started: Aug 3, 9:38 AM

monitoring
We have deployed a fix and are closely monitoring the system to ensure everything is recovering as expected. Our top priority is to fully restore functionality so you can continue using Hiver without disruption. We will share our next update as soon as more information becomes available.
Aug 3, 9:46 AM
identified
We are currently investigating an issue affecting email synchronisation and email assignment. Our engineering team is actively working to identify the root cause. We are closely monitoring the situation and will provide an update within the next 30 minutes.
Aug 3, 9:38 AM
July 2026
Hiver service disruption due to AWS outage
minor

Started: Jul 24, 12:01 PM

monitoring
We are seeing initial signs of recovery as AWS services begin to stabilize. Hiver services are also gradually recovering. Our team continues to closely monitor the situation and will provide further updates as we work toward full service restoration.
Jul 24, 12:11 PM
monitoring
We are currently experiencing a service disruption affecting Hiver due to an ongoing outage with Amazon Web Services (AWS), one of our infrastructure providers. As a result, some users may experience issues with Hiver services. Our team is actively monitoring the situation and working to minimize the impact. We will provide further updates as more information becomes available.
Jul 24, 12:01 PM
May 2026
Unable to Change Status and Assign Emails in Hiver for Gmail
critical

Started: May 13, 8:08 AM

identified
We have identified the cause of the issue affecting the ability to change email statuses and assign emails in Hiver for Gmail. Our engineering team is currently working on implementing a fix and restoring full functionality as quickly as possible.
May 13, 8:13 AM
investigating
We are currently investigating an issue where some users are unable to change email statuses and assign emails in Hiver for Gmail. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We apologize for the inconvenience and will continue to share updates here as we make progress.
May 13, 8:08 AM
Hiver email synchronization is experiencing a downtime.
critical

Started: May 4, 5:48 PM

monitoring
Hiver’s email synchronization is still recovering, and our team continues to monitor progress closely. We will share another update once it is fully restored.
May 4, 11:51 PM
monitoring
Email synchronization is currently recovering, and our team is closely monitoring progress to ensure full restoration of functionality.
May 4, 10:47 PM
identified
We recognize the impact this email synchronization issue is having and sincerely apologize for the inconvenience caused. Our engineering team is investigating this as a top priority and remains fully engaged in restoring normal service. We will share the next update as soon as more information becomes available.
May 4, 10:05 PM
identified
We understand the inconvenience this may have caused and sincerely apologize for the disruption. Our team is actively investigating the issue as a top priority and is working to restore full service at the earliest. We appreciate your patience and understanding.
May 4, 8:47 PM
identified
We recognize the inconvenience this has caused and sincerely regret the disruption. The team is investigating the issue with high priority and working to restore normal service as quickly as possible. Thank you for your continued understanding.
May 4, 6:39 PM
identified
We are continuing to work on a fix for this issue.
May 4, 5:48 PM
identified
We sincerely apologize for the continued disruption. Our engineering team is still actively investigating the email synchronization issue and working with urgency to resolve it. We will continue to share updates here as soon as possible.
May 4, 5:48 PM
identified
Our engineering team continues to investigate the email synchronization issue. We are making progress in narrowing down the root cause and will share a more detailed update within the next 60 minutes. Thank you for your patience.
May 4, 5:03 PM
identified
We’re currently investigating an issue affecting email synchronization. Our engineering team is actively working to identify the root cause and resolve it at the earliest. We’re closely monitoring the situation and will share the next update as soon as possible.
May 4, 4:22 PM
identified
We are continuing to work on a fix for this issue.
May 4, 4:04 PM
identified
We are experiencing issues with email synchronization. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes.
May 4, 3:55 PM
March 2026
Shared Mailbox Creation Temporarily Unavailable
minor

Started: Mar 31, 3:34 PM

investigating
Due to an ongoing Google authorization issue, creating new Shared Mailboxes and reauthorizing Google user or group inboxes is currently unavailable. Our team is actively working with Google to resolve this at the earliest. If you need any assistance, please reach out to support@hiverhq.com.
Mar 31, 3:34 PM