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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Hiver email synchronisation and email assignment are currently impacted
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have deployed a fix and are closely monitoring the system to ensure everything is recovering as expected. Our top priority is to fully restore functionality so you can continue using Hiver without disruption. We will share our next update as soon as more information becomes available.
identified
We are currently investigating an issue affecting email synchronisation and email assignment. Our engineering team is actively working to identify the root cause. We are closely monitoring the situation and will provide an update within the next 30 minutes.
July 2026
Hiver service disruption due to AWS outage
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing initial signs of recovery as AWS services begin to stabilize. Hiver services are also gradually recovering.
Our team continues to closely monitor the situation and will provide further updates as we work toward full service restoration.
monitoring
We are currently experiencing a service disruption affecting Hiver due to an ongoing outage with Amazon Web Services (AWS), one of our infrastructure providers.
As a result, some users may experience issues with Hiver services. Our team is actively monitoring the situation and working to minimize the impact.
We will provide further updates as more information becomes available.
May 2026
Unable to Change Status and Assign Emails in Hiver for Gmail
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue affecting the ability to change email statuses and assign emails in Hiver for Gmail. Our engineering team is currently working on implementing a fix and restoring full functionality as quickly as possible.
investigating
We are currently investigating an issue where some users are unable to change email statuses and assign emails in Hiver for Gmail. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible.
We apologize for the inconvenience and will continue to share updates here as we make progress.
March 2026
Shared Mailbox Creation Temporarily Unavailable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Due to an ongoing Google authorization issue, creating new Shared Mailboxes and reauthorizing Google user or group inboxes is currently unavailable. Our team is actively working with Google to resolve this at the earliest.
If you need any assistance, please reach out to support@hiverhq.com.
