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Hiver service disruption due to AWS outage

Minor Impact Resolved Duration: 11m October 29, 2026
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Current answer

Hiver experienced a minor incident: Hiver service disruption due to AWS outage. ServiceAlert observed recovery on Oct 29, 2026.

Official Hiver status page Current Hiver status ServiceAlert observed status change:

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Incident Lifecycle

Identified
Affected Components
Email User Experience Email User Experience Email sync Email Sync Notification Services Automation Views Automation Analytics Notification Services Integrations Views Knowledge Base Analytics Hiver Chat Hiver Chat Whatsapp Aircall Integrations Knowledge Base

Incident Timeline

Identified
Hiver services are experiencing degraded performance due to an ongoing AWS service disruption. Our Engineering team is actively investigating the issue, and we will provide the next update within 30 minutes.
Oct 29, 2026 at 10:53 PM UTC
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