Current answer
Hiver experienced a critical incident: Hiver Extension Panel Loading Issue. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
Email User Experience
Notification Services
Views
Analytics
Hiver Chat
Incident Timeline
Monitoring
We are still waiting for Google to approve the latest extension version (155.0 | 7.7.24). Until then, affected users can continue using the manual installation workaround to restore Hiver functionality.
We are monitoring the approval status and will share an update as soon as the new version is released.
Manual Installation Guide: https://help.hiverhq.com/loading-issues/hiver-not-loading
We are monitoring the approval status and will share an update as soon as the new version is released.
Manual Installation Guide: https://help.hiverhq.com/loading-issues/hiver-not-loading
Nov 13, 2026 at 11:24 PM UTC
Monitoring
The issue continues to affect a subset of users. The fix (version 155.0 | 7.7.24) is still awaiting Google's review and approval.
Affected users can continue using the manual installation guide to install the updated extension in the meantime. Manual Installation Guide:
https://help.hiverhq.com/loading-issues/hiver-not-loading
We are monitoring the situation and will share an update once Google approves the release.
Affected users can continue using the manual installation guide to install the updated extension in the meantime. Manual Installation Guide:
https://help.hiverhq.com/loading-issues/hiver-not-loading
We are monitoring the situation and will share an update once Google approves the release.
Nov 13, 2026 at 7:04 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Nov 13, 2026 at 11:05 AM UTC
Monitoring
We are currently investigating an issue affecting the Hiver extension, where the left panel is failing to load for some users following Google's phased rollout of the new Gmail UI.
Our Engineering team has released a fix in version 155.0 | 7.7.21, which has been submitted to Google and is awaiting review and approval.
In the meantime, affected users can follow the instructions in our manual installation guide to install the updated extension.
Manual Installation Guide:
https://help.hiverhq.com/loading-issues/hiver-not-loading
We will continue to monitor the situation and provide updates as more information becomes available.
Our Engineering team has released a fix in version 155.0 | 7.7.21, which has been submitted to Google and is awaiting review and approval.
In the meantime, affected users can follow the instructions in our manual installation guide to install the updated extension.
Manual Installation Guide:
https://help.hiverhq.com/loading-issues/hiver-not-loading
We will continue to monitor the situation and provide updates as more information becomes available.
Nov 13, 2026 at 11:04 AM UTC
Monitoring
A subset of users is experiencing issues with the Hiver extension’s left panel due to recent Gmail UI changes. Our Engineering team has released a fix (version 155.0 | 7.7.21), which is currently awaiting Google’s approval.
We are monitoring the situation and will share updates once the fix is approved and rolled out automatically.
We are monitoring the situation and will share updates once the fix is approved and rolled out automatically.
Nov 13, 2026 at 3:23 AM UTC
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