New Multi-region uptime checks and custom-domain status pages
Help Scout

SLA issues

Minor Impact Resolved Duration: 6d 2h 51m August 13, 2026

Incident Lifecycle

Investigating Investigating Identified

Incident Timeline

Identified
Our Engineering team has identified the cause of the issue and are working on a resolution.
Aug 14, 2026 at 12:17 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 13, 2026 at 11:20 PM UTC
Investigating
We're looking into reports of errors with the SLA feature and our team is investigating.
Aug 13, 2026 at 11:17 PM UTC
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