Current answer
Gravity Payments experienced a major incident: Processing Disruption. ServiceAlert observed recovery on Nov 3, 2026.
Official Gravity Payments status page Current Gravity Payments status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Cloud Controllers
Incident Timeline
Monitoring
We have identified an issue affecting some merchant's access to processing transactions, and are working to restore service.
Workarounds are available, dependent on merchant needs. Contact Techsupport@gravitypayments.com or call (866) 701-4700.
Workarounds are available, dependent on merchant needs. Contact Techsupport@gravitypayments.com or call (866) 701-4700.
Nov 3, 2026 at 4:49 PM UTC
Monitoring
We have identified an issue affecting some merchant's access to processing transactions, and are working to restore service.
Workarounds are available, dependent on merchant needs. Contact Techsupport@gravitypayments.com or call (866) 701-4700.
We will provide another update by 9:00 AM PT.
Workarounds are available, dependent on merchant needs. Contact Techsupport@gravitypayments.com or call (866) 701-4700.
We will provide another update by 9:00 AM PT.
Nov 3, 2026 at 3:51 PM UTC
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