Current answer
eVetPractice (IDEXX) experienced a critical incident: SmartFlow Investigating Performance Issues. ServiceAlert observed recovery on Oct 14, 2026.
Official eVetPractice (IDEXX) status page Current eVetPractice (IDEXX) status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow eVetPractice (IDEXX) for future changes.
Incident Lifecycle
Affected Components
iPad
Web
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 14, 2026 at 8:16 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 14, 2026 at 8:09 PM UTC
Investigating
Our Technical Team is currently investigating the performance issues that are occurring when logging into SmartFlow on both the Web and iPad Versions.
We apologize for the inconvenience this is causing. We'll provide an update as soon as we have more information.
We apologize for the inconvenience this is causing. We'll provide an update as soon as we have more information.
Oct 14, 2026 at 8:03 PM UTC
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