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[Brazil][PIX] Pix Automático payment failures

Critical Impact Resolved Duration: 19m November 11, 2026
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Current answer

EBANX experienced a critical incident: [Brazil][PIX] Pix Automático payment failures. ServiceAlert observed recovery on Nov 11, 2026.

Official EBANX status page Current EBANX status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
PIX

Incident Timeline

Investigating
Payment method(s): Pix Automático
Country: Brazil
Impact: We are observing failures for new Pix Automático charges, leading to payment failures for customers. The issue has been identified, and our teams are actively investigating to resolve it.

We'll keep updates coming.
Nov 11, 2026 at 3:05 PM UTC
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