New Multi-region uptime checks and custom-domain status pages

[Brazil][PIX] Payment processing degradation due to BACEN instability

Critical Impact Resolved Duration: 18m November 6, 2026
View the provider incident record →

Current answer

EBANX experienced a critical incident: [Brazil][PIX] Payment processing degradation due to BACEN instability. ServiceAlert observed recovery on Nov 6, 2026.

Official EBANX status page Current EBANX status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow EBANX for future changes.

Incident Lifecycle

Investigating
Affected Components
PIX

Incident Timeline

Investigating
Payment method(s): PIX
Country: Brazil
Impact: We have identified the cause of a degradation affecting PIX payment processing. Transactions may experience failures, delays, or inconsistent statuses. Our teams are actively working with partners to restore full service.
Nov 6, 2026 at 10:21 PM UTC
Was your business affected by this EBANX outage?
Follow EBANX and route available status alerts to email or a team channel.