Delayed email processing
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and delayed messages will start being reprocessed.
Apr 23, 2026 at 8:12 PM UTC
Investigating
A subset of customers on Deskpro Cloud are experiencing delays for incoming emails. We are currently investigating this issue.
Apr 23, 2026 at 5:40 PM UTC
Was your business affected by this Deskpro outage?
Set up instant alerts for Deskpro, be the first to know about outages via email, Slack, Teams, or Discord.