New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard
Deskpro

WhatsApp & Meta Social Channels – Agent Replies Not Sending

Minor Impact Monitoring Ongoing May 20, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A change has been implemented to restore agent replies on WhatsApp and Meta social channels.
We are continuing to monitor the results.
May 22, 2026 at 9:20 AM UTC
Identified
We are currently experiencing an issue affecting outbound messaging on WhatsApp and Meta social channels. Our team has identified the cause and a fix is in progress.
May 20, 2026 at 12:03 PM UTC
Was your business affected by this Deskpro outage?
Set up instant alerts for Deskpro, be the first to know about outages via email, Slack, Teams, or Discord.
Set Up Alerts → View Deskpro History

Similar Deskpro Incidents

Delayed email processing Minor Apr 23, 2026 Degraded performance with search functionality Minor Mar 27, 2026