Deskpro Outage History

Uptime record, past incidents, and downtime history for Deskpro.

Checking current status...
0% uptime over 1 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

Monthly Uptime

Month Uptime Days Tracked Days with Issues
March 2026 0% 1 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 1 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

March 2026
Degraded performance with search functionality
minor

Started: Mar 27, 12:38 PM

monitoring
The backlog continues to reduce and we will continue to monitor over the weekend. A minority of accounts may continue to see the warning message as the final backlog gets processed.
Mar 27, 5:15 PM
monitoring
Progress has been made working through the backlog. The additional resource is still up and we will continue to monitor progress.
Mar 27, 4:34 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 27, 3:33 PM
identified
A large number of changes have accumulated that require indexing, causing our processor to fall behind. We've added additional resources to increase throughput and are actively processing the backlog.
Mar 27, 3:32 PM
identified
We're aware of reports of some customers seeing the warning message "search is behind indexing". We're currently investigating and adding additional resource to mitigate in the mean time.
Mar 27, 12:38 PM