Deskpro Cloud AI degraded (US hosting region)
Incident Lifecycle
Affected Components
Admin Interface
Incident Timeline
Monitoring
The issue has been mitigated and AI features are operating normally.
Aug 20, 2026 at 3:52 PM UTC
Investigating
Some customers on our US hosting region are experiencing errors with Deskpro-managed AI connections, which may prevent AI features from being configured or used. We are investigating.
Aug 20, 2026 at 3:13 PM UTC
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