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Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations

Minor Impact Resolved Duration: 20h 19m October 5, 2026
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Current answer

Datto (Kaseya) experienced a minor incident: Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations. ServiceAlert observed recovery on Oct 6, 2026.

Official Datto (Kaseya) status page Current Datto (Kaseya) status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Backup

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 6, 2026 at 12:59 PM UTC
Investigating
We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 296721 in the US East region can experience degraded backup performance.

The Kaseya R&D Team is currently investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 5, 2026 at 7:25 PM UTC
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