Datto (Kaseya) Outage History
Uptime record, past incidents, and downtime history for Datto (Kaseya).
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 0% | 10 | 10 |
| March 2026 | 0% | 31 | 31 |
| February 2026 | 0% | 22 | 22 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 63 Days)
Feb 7
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
VSA10 - Partial Service Disruption - All regions
Started: Apr 10, 3:46 AM
monitoring
We are continuing to monitor for any further issues.
Apr 10, 8:39 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 10, 8:38 AM
investigating
We are experiencing issues with remote control on all VSA10 regions randomly, that may be resulting in impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.
We apologize for any disruption this may cause.
- Kaseya Cloud Operations Team
Apr 10, 6:20 AM
investigating
We are experiencing issues with remote control on APAC VSA10 that may be resulting in impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.
We apologize for any disruption this may cause.
- Kaseya Cloud Operations Team
Apr 10, 3:46 AM
Datto RMM - Concord & Vidal - Delayed Job Execution
Started: Apr 6, 3:48 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 6, 4:06 PM
identified
We are aware of a problem where job execution is delayed on the Concord & Vidal platforms.
The Kaseya R&D Team have identified the issue and are working on implementing a fix.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Apr 6, 3:48 PM
March 2026
Datto BCDR - Server1405 - Degraded Offsite Performance
Started: Mar 26, 7:26 PM
identified
Efforts to address the underlying issue remain in progress. Additional updates will be provided as they become available.
Apr 8, 7:09 PM
identified
The R&D team continues to actively work toward a resolution for this issue.
Additional information will be communicated as it becomes available.
Mar 31, 4:58 PM
identified
We are aware of a problem where BCDR assets paired to server1405 in the US-East region can experience degraded offsite performance.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 26, 7:26 PM
Datto RMM - Concord - Creating or saving Monitoring Policies fails with "could not execute statement" error
Started: Mar 26, 3:21 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 26, 3:39 PM
investigating
We are aware of a problem where Creating or saving Monitoring Policies fails with "could not execute statement" error.
The Kaseya R&D Team are investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 26, 3:21 PM
Datto BCDR - Server5856 - Degraded Offsite Performance
Started: Mar 25, 2:43 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 27, 1:18 PM
identified
We are aware of a problem where BCDR users paired to server5856 in the US-East region can experience degraded offsite capabilities.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 25, 2:43 PM
Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-143
Started: Mar 24, 11:44 PM
investigating
We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' may experience degraded performance, which can result in slower-than-average backup and restore speeds.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 24, 11:44 PM
Datto Endpoint Backup for PC - Degraded Capabilities on 'gbe2-dtc-server-157' in UK Region
Started: Mar 24, 2:24 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 24, 4:04 PM
identified
We are aware of a problem where users paired to server 'gbe2-dtc-server-157' in the UK region can experience degraded offsite performance.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 24, 2:24 PM
Datto RMM - Merlot and Pinotage - Device Filter results are not able to be returned
Started: Mar 23, 4:39 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 23, 6:31 PM
investigating
We are aware of a problem where some device filters on Merlot and Pinotage are failing to load with an error pop-up saying: "Device Filter results were not able to be returned."
The Kaseya R&D Team are investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 23, 4:39 PM
Datto SaaS Protection - Backup performance degradation on pods 'use1-saas-p7' and 'use1-saas-p8'
Started: Mar 20, 11:39 AM
monitoring
Backups success rates for both pods 'use1-saas-p7' and 'use1-saas-p8' have returned to normal levels.
Our R&D team is continuing to monitor for any other issues.
Mar 22, 7:20 PM
monitoring
Backups success rates for pod 'use1-saas-p7' have returned to normal levels and remain stable.
Customer backups on pod 'use1-saas-p8' are continuing to process normally and our R&D team is monitoring recovery as backup success rates improve.
Mar 20, 7:09 PM
identified
Our R&D team has implemented a fix to address the backup issues affecting pod 'use1-saas-p8' and backups have started to process normally again.
Mar 20, 5:53 PM
identified
Our R&D team is continuing to implement changes to address the backup issues affecting customers hosted on pod 'use1-saas-p8'
Backups continue to process normally on pod 'use1-saas-p7' and backup success rates should fully recover in the next couple of hours.
Mar 20, 5:37 PM
identified
Backups are processing normally again on pod 'use1-saas-p7' and backup success rate metrics are improving.
The R&D team has identified another issue still affecting backups on pod 'use1-saas-p8' and they are actively working to resolve it.
Mar 20, 2:16 PM
identified
The R&D team identified the root cause of the problem and they are working on resolving the issue.
Mar 20, 12:05 PM
investigating
We are currently investigating an issue affecting some customers hosted on pods 'use1-saas-p7' and 'use1-saas-p8', where performance degradation has been observed affecting all backups.
The Kaseya R&D team has identified the root cause and is actively working on a resolution. Further updates will be provided as progress is made.
Mar 20, 11:39 AM
Datto RMM - Merlot - Agent-based alerts are not being raised on the platform
Started: Mar 20, 10:48 AM
monitoring
The R&D team identified the cause of the issue and implemented a fix.
New alerts are now creating on the platform in real time, and previous alerts impacted by this issue are being processed and will be raised in the accounts within the next 2 hours.
Mar 20, 12:21 PM
investigating
We are aware of a problem where Agent-based alerts are not being raised on the platform for Datto RMM on the Merlot platform
The Kaseya R&D Team are aware of the issue and are investigating the root cause.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 20, 10:48 AM
Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'use1-saas-p5'
Started: Mar 18, 10:49 AM
monitoring
Backups are processing normally and backup success rates continue to improve.
Our R&D team is continuing to monitor.
Mar 18, 2:07 PM
monitoring
We are seeing continued improvement in backup performance on pod use1-saas-p5.
The R&D team will continue monitoring the environment until full recovery is confirmed.
Mar 18, 12:30 PM
identified
We are currently investigating an issue affecting some customers hosted on pod use1-saas-p5, where backup performance degradation has been observed for certain SharePoint services.
The Kaseya R&D team has identified the root cause and is actively working on a resolution. Further updates will be provided as progress is made.
Mar 18, 10:49 AM
Endpoint Backup v2 - Registration, Backup and Restore Requests Are Not Initiating Successfully
Started: Mar 16, 3:16 PM
investigating
We are aware of a problem where Endpoint Backup v2 registration, backup, restore requests are not initiating successfully.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 16, 3:16 PM
Datto SaaS Protection - Backup performance degradation on pod 'use1-saas-p9'
Started: Mar 16, 11:08 AM
monitoring
Operations have been restored by the R&D team.
We are continuing to monitor the service to ensure full recovery.
Mar 16, 11:47 AM
identified
We are aware of an issue affecting backup performance for some customers hosted on pod use1-saas-p9.
Our R&D team is actively working to restore the service to full capacity. In the meantime, backup processing may be delayed, but the team is working to ensure daily backups are completed within the 24-hour window.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 16, 11:08 AM
Datto Networking - Dynamic DNS records for Datto Networking DNA devices are temporarily resolving to an incorrect private IP address
Started: Mar 11, 1:33 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 11, 2:35 PM
identified
We are aware of a problem where Datto Networking DNA devices' dynamic DNS addresses have been inadvertently configured with an incorrect private IP address.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 11, 1:33 PM
Datto BCDR - Germany Region (Server 3818) - Degraded Offsite Performance
Started: Mar 9, 7:17 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 16, 5:13 PM
identified
We are aware of a problem where Datto BCDR users in the Germany region associated with server3818 may experience reduced offsite performance.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 9, 7:17 PM