Datto (Kaseya) Outage History
Uptime record, past incidents, and downtime history for Datto (Kaseya).
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| February 2026 | 0% | 18 | 18 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 18 Days)
Feb 7
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
February 2026
Datto BCDR - Degraded Offsite Performance - server3445
Started: Feb 16, 1:48 PM
Off-Site Recovery
monitoring
A fix has been implemented and we are monitoring the results.
Feb 18, 7:26 PM
identified
The issue has been identified and a fix is being implemented.
Feb 18, 7:04 PM
investigating
We are aware of a problem where Datto BCDR users paired to server3445 can experience degraded offsite capabilities.
The Kaseya R&D Team is investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Feb 16, 1:48 PM
Datto Networking - Loopback DNS on Local Interfaces Disrupts Networking Connections
Started: Feb 11, 6:56 PM
Secure Edge
monitoring
Our engineering team has identified the root cause and released a hotfix Windows client release (v2.1.1.0) addressing the DNS configuration issue identified in the prior release.
The hotfix automatically detects and corrects affected DNS settings upon startup, restoring internet connectivity and DNS functionality.
The updated client can be installed directly over the impacted version and includes all prior improvements and fixes from v2.1.0.0.
While initial assessment suggested some impact...
Feb 12, 3:22 AM
investigating
Our engineering team has identified the root cause and released a hotfix Windows client release (v2.1.1.0) addressing the DNS configuration issue identified in the prior release.
The hotfix automatically detects and corrects affected DNS settings upon startup, restoring internet connectivity and DNS functionality.
The updated client can be installed directly over the impacted version and includes all prior improvements and fixes from v2.1.0.0.
While initial assessment suggested some impact...
Feb 12, 3:18 AM
identified
We are aware of a problem where the assignment of loopback DNS on local interfaces disrupts networking connections on version 2.1.0.0 of Datto Secure Edge.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Feb 11, 6:56 PM
Datto BCDR - Degraded Offsite Performance - Server3861
Started: Feb 2, 2:15 PM
Off-Site Synchronization
Off-Site Recovery
monitoring
A fix has been implemented and we are monitoring the results.
Feb 10, 6:19 PM
identified
We are aware of a problem where BCDR users paired to server3861 can experience degraded offsite performance.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Feb 2, 2:15 PM
July 2025
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'
Started: Jul 14, 1:29 PM
SaaS Protection Backups
monitoring
Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue.
The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.
Backup success rates remain stable and the R&D team is continuing to monitor.
Oct 30, 1:45 PM
monitoring
While the Kaseya R&D team continues to address the issue they have temporarily decreased the daily backup frequency on pod 'des1-saas-p0' from 3x per day to 2x per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling.
Backup completion percentages remain stable, and we’re monitoring the situation closely.
We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.
Jul 17, 1:11 PM
monitoring
Configuration changes have been implemented to address the issue and SharePoint backups are stable.
The Kaseya R&D team is monitoring.
Jul 16, 12:43 PM
identified
The Kaseya R&D team has identified the issue and are actively working to resolve it.
Jul 14, 4:59 PM
investigating
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance.
The Kaseya R&D Team is currently investigating this issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Jul 14, 1:29 PM
May 2025
Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'
Started: May 30, 2:16 PM
SaaS Protection Backups
monitoring
Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue.
The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.
Backup success rates remain stable and the R&D team is continuing to monitor.
Oct 30, 1:46 PM
monitoring
To maintain high backup success rates amidst ongoing spikes in Microsoft throttling, the SaaS Protection team is continuing with 2x backups per day.
Backup completion percentages remain stable, and we’re monitoring the situation closely.
We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.
Jul 1, 9:01 PM
monitoring
Teams backup success rates have stabilized after the recent changes that were implemented.
The Kaseya R&D team is monitoring.
Jun 18, 3:46 PM
monitoring
Degraded backup performance for Teams services has again been observed for some customers hosted on the pod.
While the Kaseya R&D team continues to investigate they will be temporarily decreasing the daily Teams backup frequency from 3x per day to 2x per day to allow the service to stabilize.
Jun 10, 7:32 PM
monitoring
Teams backup success rates have stabilized on the pod.
The Kaseya R&D team is continuing to investigate additional changes to address the issue further.
Jun 9, 12:37 PM
monitoring
The Kaseya R&D team is actively investigating additional changes to be implemented to address the continued Teams backup performance degradation affecting some customers hosted on the pod.
Jun 6, 8:00 PM
monitoring
Additional configuration changes have been made on the affected pod to further address the Teams backup performance degradation.
The Kaseya R&D team is monitoring results.
Jun 5, 3:22 PM
monitoring
Backup success rates for Teams services have improved and our R&D team is continuing to monitor.
Jun 2, 8:36 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 2, 12:18 PM
investigating
We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services.
The Kaseya R&D Team is actively investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
May 30, 2:16 PM