Datto Saas Protection- Partners Unable to Access Clients Hosted on Node isw1-bfyii-1134
View the provider incident record →Current answer
Datto (Kaseya) experienced a minor incident: Datto Saas Protection- Partners Unable to Access Clients Hosted on Node isw1-bfyii-1134. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
SaaS Protection Console Login
Incident Timeline
Monitoring
The Kaseya R&D Team implemented a fix, and as a result, the clients hosted on the node are now accessible and full functionality is restored.
We are currently monitoring the health of the service and the progress with which the service is working through the queued backups.
The estimated time for full recovery is up to 8 hours.
We are currently monitoring the health of the service and the progress with which the service is working through the queued backups.
The estimated time for full recovery is up to 8 hours.
Oct 15, 2026 at 12:04 PM UTC
Investigating
We are aware of an issue where some Datto SaaS Protection Partners are unable to access customer accounts hosted on the isw1-bfyii-1134 node
The Kaseya Engineering Team is investigating the issue.
If you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for the latest updates: https://status.kaseya.com/
The Kaseya Engineering Team is investigating the issue.
If you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for the latest updates: https://status.kaseya.com/
Oct 15, 2026 at 10:52 AM UTC
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