Current answer
Datto (Kaseya) experienced a minor incident: RocketCyber - Unable to switch Organizations. ServiceAlert observed recovery on Sep 23, 2026.
Official Datto (Kaseya) status page Current Datto (Kaseya) status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
EU
US
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 22, 2026 at 11:47 PM UTC
Investigating
We are aware of a problem where RocketCyber users, who attempt to switch Organizations are encountering the following error, preventing users from being able to switch Organizations:
Access Blocked
[Organization name] does not have SSO enabled for this KaseyaOne Tenant
To access this account, login directly at https://app.rocketcyber.com(US) or https://eu.rocketcyber.com(EU)
RocketCyber's monitoring capabilities are unaffected and will continue to gather and send data to the RocketCyber platform.
The Kaseya R&D Team is currently investigating and we will provide an update as soon as we have more information.
Access Blocked
[Organization name] does not have SSO enabled for this KaseyaOne Tenant
To access this account, login directly at https://app.rocketcyber.com(US) or https://eu.rocketcyber.com(EU)
RocketCyber's monitoring capabilities are unaffected and will continue to gather and send data to the RocketCyber platform.
The Kaseya R&D Team is currently investigating and we will provide an update as soon as we have more information.
Sep 22, 2026 at 7:51 PM UTC
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