Datto BCDR - Server5465 (US-East) - Degraded Node Functionality
View the provider incident record →Current answer
Datto (Kaseya) experienced a major incident: Datto BCDR - Server5465 (US-East) - Degraded Node Functionality. ServiceAlert observed recovery on Sep 9, 2026.
Official Datto (Kaseya) status page Current Datto (Kaseya) status
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Incident Lifecycle
Affected Components
Off-Site Synchronization
Off-Site Recovery
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 8, 2026 at 8:11 PM UTC
Investigating
We are aware of a problem where Datto BCDR users paired to Server5465 can experience degraded offsite performance.
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 8, 2026 at 7:43 PM UTC
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