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Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'

Major Impact Resolved Duration: 9h 1m October 22, 2026
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Current answer

Datto (Kaseya) experienced a major incident: Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'. ServiceAlert observed recovery on Oct 22, 2026.

Official Datto (Kaseya) status page Current Datto (Kaseya) status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
SaaS Protection Console Login

Incident Timeline

Monitoring
Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally.

Our R&D team is monitoring for any other issues.
Oct 22, 2026 at 5:55 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 22, 2026 at 2:54 PM UTC
Investigating
We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services.

The Kaseya Engineering Team is currently investigating.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 22, 2026 at 9:28 AM UTC
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