New Multi-region uptime checks and custom-domain status pages

BCDR - Server4715 US-EAST - Unscheduled Maintenance

Minor Impact Resolved Duration: 20d 23h 23m September 21, 2026
View the provider incident record →

Current answer

Datto (Kaseya) experienced a minor incident: BCDR - Server4715 US-EAST - Unscheduled Maintenance. ServiceAlert observed recovery on Oct 12, 2026.

Official Datto (Kaseya) status page Current Datto (Kaseya) status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Datto (Kaseya) for future changes.

Incident Lifecycle

Identified Identified Monitoring
Affected Components
Off-Site Synchronization Off-Site Recovery

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 12, 2026 at 1:02 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 7, 2026 at 1:26 PM UTC
Identified
We are aware of a problem where Server4715 is undergoing unscheduled maintenance.

The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 21, 2026 at 5:21 PM UTC
Was your business affected by this Datto (Kaseya) outage?
Follow Datto (Kaseya) and route available status alerts to email or a team channel.