Datto Backup for Microsoft Azure / Datto Endpoint Backup with Disaster Recovery - Devices Are Failing To Complete Registration

Major Impact Monitoring Ongoing April 9, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 10, 2026 at 3:28 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 10, 2026 at 12:47 PM UTC
Investigating
We are aware of a problem where Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices can experience registration failures.


The Kaseya R&D Team is currently investigating the issue and working towards a resolution.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Apr 9, 2026 at 6:00 PM UTC
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