VSA10 - Partial Service Disruption - All regions
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Apr 10, 2026 at 8:39 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 10, 2026 at 8:38 AM UTC
Investigating
We are experiencing issues with remote control on all VSA10 regions randomly, that may be resulting in impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.
We apologize for any disruption this may cause.
- Kaseya Cloud Operations Team
We apologize for any disruption this may cause.
- Kaseya Cloud Operations Team
Apr 10, 2026 at 6:20 AM UTC
Investigating
We are experiencing issues with remote control on APAC VSA10 that may be resulting in impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.
We apologize for any disruption this may cause.
- Kaseya Cloud Operations Team
We apologize for any disruption this may cause.
- Kaseya Cloud Operations Team
Apr 10, 2026 at 3:46 AM UTC
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