Datto RMM - Merlot and Pinotage - Device Filter results are not able to be returned

Major Impact Monitoring Ongoing March 23, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Mar 23, 2026 at 6:31 PM UTC
Investigating
We are aware of a problem where some device filters on Merlot and Pinotage are failing to load with an error pop-up saying: "Device Filter results were not able to be returned."

The Kaseya R&D Team are investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Mar 23, 2026 at 4:39 PM UTC
Was your business affected by this Datto (Kaseya) outage?
Set up instant alerts for Datto (Kaseya) — be the first to know about outages via email, Slack, Teams, or Discord.