Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted
View the provider incident record →Current answer
Datto (Kaseya) experienced a major incident: Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted. ServiceAlert observed recovery on Sep 21, 2026.
Official Datto (Kaseya) status page Current Datto (Kaseya) status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Datto (Kaseya) for future changes.
Incident Lifecycle
Affected Components
Off-Site Synchronization
Recovery
Disaster Recovery Team
Off-Site Recovery
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 20, 2026 at 3:42 PM UTC
Investigating
We are aware of a problem where Datto BCDR users associated with Server5465 may experience disruptions affecting offsite synchronization and offsite restore operations.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 20, 2026 at 1:33 PM UTC
Was your business affected by this Datto (Kaseya) outage?
Follow Datto (Kaseya) and route available status alerts to email or a team channel.