Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations
View the provider incident record →Current answer
Datto (Kaseya) experienced a minor incident: Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations. ServiceAlert observed recovery on Sep 18, 2026.
Official Datto (Kaseya) status page Current Datto (Kaseya) status
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Incident Lifecycle
Affected Components
Backup
Verification
Recovery
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 16, 2026 at 11:01 PM UTC
Investigating
We are aware of a problem where Datto Endpoint Backup for PC users paired to Cloud Device 299242 can experience degraded backup and recovery performance.
The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 16, 2026 at 7:39 PM UTC
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