Datto Networking - Secure Edge Data Usage Reporting Issue
View the provider incident record →Current answer
Datto (Kaseya) experienced a major incident: Datto Networking - Secure Edge Data Usage Reporting Issue. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
Secure Edge
Incident Timeline
Identified
We're aware of an issue preventing Secure Edge administrators from viewing recent usage information within Datto Network Manager. We've identified the root cause of the issue. Queued data has resumed processing and we're expecting metrics to become available again within a few hours. We will update this post as we continue to monitor and work through the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 2, 2026 at 9:11 PM UTC
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