New Multi-region uptime checks and custom-domain status pages

Datto SaaS Protection - SaaS Protection Status Page Is Not Loading Details

Critical Impact Resolved Duration: 1h 16m September 1, 2026
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Current answer

Datto (Kaseya) experienced a critical incident: Datto SaaS Protection - SaaS Protection Status Page Is Not Loading Details. ServiceAlert observed recovery on Sep 1, 2026.

Official Datto (Kaseya) status page Current Datto (Kaseya) status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
SaaS Protection Seat Management SaaS Protection Client Onboarding

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 1, 2026 at 12:52 PM UTC
Investigating
We are aware of a problem where the Datto SaaS Protection Status Page is not loading details for some of our users.

The Kaseya Engineering Team is currently investigating the issue.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 1, 2026 at 12:13 PM UTC
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