Cytracom

ControlOne service degradation in the US-Midwest (ORD) Region

Major Impact Resolved Duration: 6h 7m September 22, 2026

Current answer

Cytracom experienced a major incident: ControlOne service degradation in the US-Midwest (ORD) Region. ServiceAlert observed recovery on Sep 22, 2026.

Official Cytracom status page Current Cytracom status ServiceAlert observed status change: Sep 22, 2026 at 11:15 PM UTC

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Investigating Investigating Identified Monitoring

Affected Components

US-MidWest (ORD) Region

Monitoring

A fix has been implemented and we are monitoring the results.

Sep 22, 2026 at 6:24 PM UTC

Identified

The issue has been identified and a fix is being implemented.

Sep 22, 2026 at 6:01 PM UTC

Investigating

We are continuing to investigate this issue.

Sep 22, 2026 at 5:24 PM UTC

Investigating

We are currently investigating a service degradation in the US-Midwest (ORD) Region impacting connectivity for a subset of customers.

Sep 22, 2026 at 5:07 PM UTC

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