Current answer
CM.com experienced a minor incident: Message Insights + Transactions API - Interruption. ServiceAlert observed recovery on Nov 4, 2026.
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Incident Lifecycle
Affected Components
Messaging Apps
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Nov 4, 2026 at 7:59 AM UTC
Investigating
We are currently investigating an interruption on the Message Insights customer tooling and Transactions API.
Nov 4, 2026 at 7:00 AM UTC
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