Current answer
CM.com experienced a minor incident: Mobile Service Cloud - Productivity wallboards. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
Native Voice
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 26, 2026 at 10:07 AM UTC
Identified
We are aware of an issue affecting wallboards in Mobile Service Cloud. Productivity wallboards may appear empty or not display up-to-date data. Instant and Native Voice wallboards are not affected. Our engineering team has identified a likely cause related to a recent release and is working on a fix.
Oct 26, 2026 at 9:48 AM UTC
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